what is happening? who are you? what is this?
welcome! you can read about gentle thrills here!
can you custom airbrush something for me?
i am not taking on custom work at this time! occasionally i will list custom airbrushed pet portrait tee slots on the site, though. your best bet for custom airbrushing is to visit me at my next live airbrushing event!
do you offer free shipping?
yes! shipping is always free in the united states when you spend $100! and sometimes we will ship for free during sales or promotions for less than that amount, but it's important to remember that someone always pays for shipping! if it's free for you it's because i'm paying for it ;-)
why is international shipping so expensive?
it just is! i'm very sorry that international shipping isn't cheaper. it takes a long time and many hands to get your goods overseas. i am happy to report our international shipping costs are FLAT RATE, however, and i can offer FREE international shipping when you spend a certain amount. more on that here!
do you ship to the UK?
yes! more on that here.
how do i wash this thing i bought?
it depends on the garment! we always try to include care instructions in each item description on the product listing, or on the product itself.
please look at the care instructions for the garment itself, and otherwise follow best practices. if it’s a dry clean only material like silk or wool, you should absolutely dry clean it! if it’s polyester and shouldn’t go in the dryer on high, then please don’t put it in the dryer on high, etc! when in doubt, DRY CLEAN ONLY! or better yet, shoot me an email at info@gentlethrills.com
for tees and sweatshirts, i just recommend washing cold in your machine, inside out. delicates cycle is cool but not necessary! handwashing generally isn’t necessary.
for more unique, densely airbrushed pieces & custom pieces, dry cleaning is recommended to preserve the integrity of the artwork and colors over time.
can you fix or replace a missing wiggle eye or jewel?!
while i always follow best practices for adhesion, accidents happen and products can be fragile! please contact us for a small tube of glue and a replacement eye or jewel if you find yourself missing one!
do you have a physical store?
i do not, but you can find my work in person at almost 100 stores around the world (mostly in the US, though)! our full map of retailers can be found here.
do you wholesale?
yes we do! gentle thrills is on faire.
what is your return policy?
see here!
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