what is happening? who are you? what is this?
welcome! you can read about gentle thrills here!
can you custom airbrush something for me?
i am not taking on custom work at this time! occasionally i will list custom airbrushed pet portrait tee slots on the site, though. your best bet for custom airbrushing is to visit me at my next live airbrushing event!
do you offer free shipping?
occasionally i will offer free shipping, but it's important to remember that someone always pays for shipping! if it's free for you it's because i'm paying for it!
why is international shipping so expensive?
it just is! i'm very sorry that international shipping isn't more affordable. i do not set the rates, the mail carriers do in order to cover the labor and cost of delivering your items to you. if there is ever a large difference between the rate you paid and the actual final cost of the label, i will refund you the difference.
do you ship to the UK?
yes! but brexit was stupid and the new tax laws are bizarre!
how do i wash this thing i bought?
it depends on the garment! we always try to include care instructions in each item description on the product listing, or on the product itself.
please look at the care instructions for the garment itself, and otherwise follow best practices. if it’s a dry clean only material like silk or wool, you should absolutely dry clean it! if it’s polyester and shouldn’t go in the dryer on high, then please don’t put it in the dryer on high, etc! when in doubt, DRY CLEAN ONLY! or better yet, shoot us an email.
for tees and sweatshirts, we just recommend washing cold in your machine, inside out. delicates cycle is cool but not necessary! handwashing generally isn’t necessary.
for more unique, densely airbrushed pieces & custom pieces, dry cleaning is recommended to preserve the integrity of the artwork and colors over time.
can you fix or replace a missing wiggle eye?!
while we always follow best practices for adhesion, accidents happen and wiggle eyes are fragile! please contact us for a small tube of glue and a replacement eye if you find yourself missing one!
do you have a physical store?
i do not, but you can find my work in person at almost 100 stores around the world (mostly in the US, though)! our full map of retailers can be found here.
do you wholesale?
yes we do! gentle thrills is on faire.
what is your return policy?
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